Shipping Information

Welcome to our secure online shopping site.  Please allow 4-8 weeks for shipping. This varies depending on the product and what items are in stock. You will be notified as soon as your order has shipped out, and given a tracking number. Arrival times vary depending on your shipping location.  All orders are shipped completed.

Please note that we are a small boutique store and do not always have full stock. Products may need to be ordered into the store as orders are placed. If you are in need of in stock items please call us at the store 780-437-4190.

Shipping is available only within Canada and the United Sates.

: Canadian customers are subject to pay all applicable taxes. Orders are shipped via Canada Post unless otherwise specified.  Shipping is calculated based on your order subtotal before taxes as follows:

  • $100.00 and up- FREE Shipping
  • $99.99 and under- $15.00 

Some items may be excluded from free shipping. Should your address fall outside of the Canpar service area, additional charges may apply.  All additional charges are the responsibility of the purchaser and we will inform you prior to shipping. 

 Please be aware that customers in the United States will bear the sole responsibility for any taxes and duties your local customs office may charge. We are required by law to disclose the full value of the package contents and cannot alter this value. If you refuse any shipment from Bella Casa Design Centre you are still responsible for the original shipping costs as well as any duties, taxes and customs charges. U.S. orders are shipped via UPS. Please Note: We cannot be held responsible for custom's actions (damage, duties, fees, etc.) upon opening your package. Shipping is calculated based on your subtotal before taxes as follows:

  • 150.00 CDN and up- FREE Shipping
  • $149.99 CDN and under- $30.00 CDN shipping

 If you choose to pick up your items in store, an email notification will be sent to you when your order is ready. To select this option, you must input a billing and shipping address during checkout, but on the following page of the checkout, you will be able to select 'Pick up in store' as the shipping method. Your order can be picked up at Bella Casa Design Centre located at 9646 142 Street, Edmonton, AB Canada.

If you have any further question please do not hesitate to contact us.